Please be advised that there has been a Windows update that may affect some users who use encrypted Windows 10/11 devices. There is a known problem with the latest July Windows update that may cause some devices to display a blue BitLocker Recovery Screen when they boot up. This screen asks for a recovery key preventing them from accessing their device.
We have taken steps to disable this update on all of our managed devices, so you should not encounter this issue. However, if you have already installed this update and you see the BitLocker Recovery Screen, please contact us so we can assist and resolve the issue. If you are affected by this issue, please contact our support team as soon as possible on 1300 726 679. We are closely monitoring the situation. If you have any questions or concerns, please do not hesitate to contact us. We are here to help you with any IT issues you may have. Thank you for choosing Chill IT as your trusted IT partner.
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