- Sydney | Melbourne | Brisbane
Getting Started with Chill IT
We aim to start our relationship with you in the way we want it to continue. We want to partner with you on a digital journey that keeps you a step ahead. We understand you can stay focused on your business when your IT environment is trouble free and safe. We also understand you want your team to be productive, collaborative, and creative so you can concentrate on providing the best services, product and care you can.
We follow our proven process to help clients build better businesses
Our Process
PARTNERSHIP
We do a post implementation review to make sure we are meeting your expectations. We provide regular reporting and schedule business performance reviews to get your feedback as well as plan for the future.
INTRODUCTION
We take the time to understand your needs, explain our capabilities and how we work with clients. We provide our Master Services Agreement and Privacy Policy, so our terms and conditions are clear up front.
ONBOARD
We systematically transition your services to Chill IT to minimise any disruption. We introduce you to Chill IT through our service orientation and introduce your account manager.
ROAD MAP
We start or schedule any initiatives identified in our proposal.
EVALUATION
We undertake a paid assessment of your IT environment to measure it against key benchmarks to identify non-optimal performance or key security risks.
SOLUTION
We develop and present a tailored solution and a quote to deliver a safer and more productive environment.
Our Process
INTRODUCTION
We take the time to understand your needs, explain our capabilities and how we work with clients. We provide our Master Services Agreement and Privacy Policy, so our terms and conditions are clear up front.ONBOARD
We systematically transition your services to Chill IT to minimise any disruption. We introduce you to Chill IT through our service orientation and introduce your account manager.SOLUTION
We develop and present a tailored solution and a quote to deliver a safer and more productive environment.ROAD MAP
We start or schedule any initiatives identified in our proposal.EVALUATION
We undertake a paid assessment of your IT environment to measure it against key benchmarks to identify non-optimal performance or key security risks.PARTNERSHIP
We do a post implementation review to make sure we are meeting your expectations. We provide regular reporting and schedule business performance reviews to get your feedback as well as plan for the future.The journey starts with you.
We will ask questions to understand your business and your current IT environment and security profile. We recognise that infrastructure, computer systems (hardware and software), business and industry processes and your people all combine in a unique way. Every business has its own ‘special sauce’. Self-Assessment of Cyber Security Governance, Policy & People.
- What are the key challenges for your business?
- What are the issues that keep you awake at night?
- What does perfect IT look like for you?
- What IT elements do you want us to manage?
- Do you want us to manage your IT for you or manage your IT with you?
- How secure are you?
After we understand your business, we will develop your solution and work with you on the delivery plan, timing, employee engagement and budget. This could result in either an initial project or a roadmap to evolve your IT over time.
To take the next step with us please contact Chill IT on 1300 796 246, sales@chillit.com.au
or complete the IT Needs Summary to kick start the conversation.